Join Our Team

Front Desk Lead

Full-time 5 days/week AM & PM 

About the role

We're looking for a guest-focused, dependable leader to join our team as Front Desk Lead. This full-time position plays an important role in shaping the guest experience — from the moment of arrival through check-out — while also helping strengthen coordination between our front desk and housekeeping teams.

Schedule

This is a 5-day-per-week position with 3 shifts at the front desk and 2 shifts supporting housekeeping each week. Candidates should be comfortable working a mix of AM and PM shifts as needed.

Front desk responsibilities

  • Welcome guests and provide professional, friendly service throughout their stay
  • Handle check-ins, check-outs, reservations, and payment processing accurately
  • Respond to guest inquiries and provide information about the hotel and local area
  • Support communication between front desk, housekeeping, maintenance, and management
  • Ensure guest requests are followed up on and any concerns are raised promptly

Housekeeping responsibilities

  • Support room cleaning and turnover to meet hotel cleanliness standards
  • Assist with laundry and supply stocking as needed
  • Communicate room status clearly and flag maintenance concerns
  • Help ensure guest rooms and common areas are ready before arrivals

What we're looking for

  • Dependable, organized, and guest-focused with a positive attitude
  • Comfortable taking initiative and leading by example
  • Willing to work full-time across both front desk and housekeeping shifts
  • Strong attention to detail and clear communication skills
  • Experience with WebRez or similar booking platforms is an asset

To apply, send your resume to

Sous Chef

Are you a skilled, high-energy culinary leader ready to make your mark on the shores of Kootenay Lake? The historic Kaslo Hotel is seeking a passionate, hands-on Sous Chef to help drive the kitchen team at The Waypoint Restaurant & Bar. This is a true working leadership role where you will lead by example from the front lines—actively cooking on the line and setting the pace during daily service shift after shift. Working side-by-side with our team, you will help our Executive Chef oversee daily prep, maintain high standards for our fresh, Kootenay-inspired menu, and bring a calm, steady leadership presence when the kitchen is busy. If you are a disciplined cook with strong station skills and a desire to bring energy and pride to a positive, team-driven kitchen, we want you on our line. 

Click Here To Apply

Jason Remple

Make the most of your Kootenay escape with our current stay-and-save offers.