Guest Services Manual
Reception information
There will be a front desk clerk available between the hours of 8am – 9pm. For assistance with anything after hours, please see the bartender in the Waypoint Restaurant.
The front door will be locked after 9pm. To access the hotel please use your key card on the Front Street side door entrance.
Key Contacts
Front desk extension : 101
Waypoint extension : 102
Rooms WIFI password : greatviews
After hours emergency extension: 113
Local medical emergency or fire number: 911
Facilities
Hot Tub
Located on the 2nd floor - to use the hot tub please speak with the front desk agent as your room key will not open this common door. The hot tub is booked for half hour to 1 hour time slots and is open from 2pm – 9pm with the last booking at 8pm or 8.30pm.
There are robes in your room and hot tub towels are in the bottom dresser drawer.
Before entering the hot tub, please shower with your bathing suit on in your room. This is to prevent any oils and lotions from entering the filtration system.
In House Massage - also located on the 2nd floor - please ask the front desk to check for availability
In-House Restaurant - Waypoint Restaurant and Bar
The Waypoint Restaurant is open from 11.30am - 9pm for food service. After 9pm, The Waypoint is liquor only. Kids and minors are welcome in the restaurant accompanied by an adult until 9pm.
To see a copy of the menu please go to our website, nagivate to Food & Drink and scroll down to the button that says 'view our menu' or ask our friendly front desk agents to see a copy.
Checking in
Check in is guaranteed at 3pm. There will be a $100 pre-authorized charge for any room incidentals added to your invoice upon check in. This pre-authorization will be released on check out, less any room charges in the restaurant.
When you enter your room, take note of the sign on the back of the door. If you do not wish to have housekeeping services while you are staying with us, please put up the do not disturb (Zzzz..) side of the sign on the exterior handle of your door. If you would like room service during your stay, please flip the sign to ‘We are out adventuring’ and the housekeepers will freshen up your room.
Check out
If you check out before 8am please bring your key to the front desk and place it in the burgundy key box that is located at the desk, this lets us know you have left, and housekeeping can enter your room.
Restaurants and Stores in Kaslo
Restaurants:
The Waypoint Restaurant & Bar
11:30am-9pm for food service and 11:30am - late for
drinks
Buddy's Pizzeria
Thursday-Saturday 3pm-8pm
The Corked Fork
Spring hours to come
The Hazey Daze Parlour
Monday - Friday 7:30am - 5:00pm
Saturday & Sunday
8:00am - 5:00pm
Theresa's Coffee Shop and Museum
7:00am - 5:30pm
Farmers Market
June 8th - October 12th every Saturday In the grassy area beside
the hotel
The Bluebell Bistro
Thursday - Monday 8:30am - 3:00pm
The Angry Hen
Hours to come
Groceries and Health Food
Front Street Market
Tuesday - Saturday 9:00am - 7:00pm
Sunday 10:00am - 6:00pm
Monday 9:00am - 7:00pm
Cornucopia
Tuesday - Saturday 9:00am - 5:30pm
Sunday - Closed
Monday 9:00am - 5:30pm
Eric’s Meat Market
Tuesday - Saturday 9:30am - 5:30pm
Sunday & Monday Closed
Sunnyside
Tuesday - Saturday 9:00am - 6:00 pm
Sunday - 10:00am - 5:00pm
Monday - 9:00am - 6:00pm
BC Liquor Store
10:00am - 6:00pm (our in house restaurant sells off sales as well!)
Activities
Biking and Trail Running (Summer)
Friendly Giant, Buckshot and High Commander - these are our newest trails in the area and oh boy are they fun! Friendly Giant is an 18 km (1 way) multidirectional trail on Buchanan which will take you to the top of the mountain. If you choose to ascent the entirety, you are looking at 36k round trip. You can shorten the ascent or your descent by choosing to ride or run down Buckshot and High Commander which are more fall line - both of which are more advanced than Friendly Giant so be aware of your riding ability when choosing these trails as well asavoiding listening to any music as folks may be descending behind you - be trailaware!
The River Trail - options to make this walk shorter or longer depending on how far you’d like to go. You can make this into a 5k loop and a 10-11k loop. This trail is a more family friendly option in town, with some stairs in sections where you would want to hold your child's hand
True Blue trail network - Strawberry Ridge, Spanish Moss, Sleepy Hollow and for the more adventurous bikers if you ascend the entirety of Bjerkness FSR you will reach ‘Chainsmoker’ one of the few black trails in the area that descends to the top of “I’ll Call Rusty” and down to the river trail, or the option to go right down ‘Look Waaay up!” and back to the Kaslo airport
Fishing
Boat launches
Kaslo Bay boat launch
Kokanee Creek Public Boat Launch
Woodbury Resort & Marina - $15 for self launch
Schroeder Creek - $10 day use
Guided fishing charters
Reel Adventures
Reel Adventures offers premiere fishing packages for some of the best fishing around. Kootenay Lake is world famous for the Giant Gerrard Rainbow Trout and they are native to Kootenay Lake.
Contact them at 250-505-4963 or request a reservation online at www.reeladventuresfishing.com
Hiking & Running (Summer):
Lyle Lakes - 8.7 km return, 773m elevation gain, estimated time 4 hours - a higher clearance vehicle is recommended to access the trailhead up Rossiter Creek FSR and it will take you approximately 45 minutes to an hour to get there from Kaslo. The route follows Lyle Creek Trail along Lyle Creek up to three beautiful lakes. The hike is not too technical and moderately challenging. You are in relatively remote terrain so ensure you bring the 10 essentials and let someone you trust know where you are going. If the weather conditions allow, Mount Brennan can be summited following a trail from Lyle Lakes, this will add numerous hours to your hike so ensure you leave enough time. Snow can fall up high in October so keep that in mind and save the summit for Summer if that’s the case!
Whitewater Canyon - 12.8km return to Whitewater Pass and 14.4k return to Whitewater tarn, 670 elevation gain to Whitewater Pass and 830m elevation gain to Whitewater tarn - again a reminder for the 10 essentials and lett someone know where you are going. You traverse above the canyon and at the right time you may see grizzly bears munching on berries in the valley below. Approximately 30 minutes from Kaslo to the trailhead.
Davis Creek trail to Fishhook Lake - 8.8 km round trip, 700m of elevation gain, estimated time 3 hours - you can choose to stop at the view point bench, or carry on to check out the old growth cedars on your way to Fishhook lake, or carry on all the way to Fishhook lake
Wakefield Trail/Idaho Peak - 20.8km out and back, 1,529 m elevation gain, estimated time 7-9 hours
The trailhead is near Silverton, which will take you approximately 1.5 hours to reach from Kaslo depending on where you park. You can park at the bottom of the 4x4 road or you can drive up to the trailhead if you have higher clearance don’t mind a few ‘Kootenay pinstripes’ on your vehicle (depending on the condition of the brush).
This hike is more difficult due to the elevation gain, but if you’re up for the challenge the views are unrivaled! You will find interesting mining relics along the way!
These are just a few hikes! Ask our staff about more options.
Arts & Culture
The Langham Cultural Centre - https://thelangham.ca/
SS Moyie Paddlewheeler - https://www.klhs.bc.ca/ - open from May until Canadian Thanksgiving in October
Sandon Museum - /www.sandonmuseum.ca/ - open from May long weekend through to Thanksgiving Monday
Nikkei Internment Memorial Centre - New Denver - https://nikkeimemorial.ca/ -Open May 1 - September 30 - 10:00am-5:00pm